Mydad had mentioned a news article story a month ago about some company charging a whole bunch of people $.01 each on their credit cards; presumably with the thought that no one would complain about a $.01 charge, and since they charged a million people or something, they made a bunch of money.

It seems to me that the credit card companies should simply remove those charges automatically, once the fraud is discovered, but Citibank Business (AKA worse service than Citibank Personal) didn't, and I had to call to get it removed.

I was also calling to close the account anyway, since they lowered my credit limit recently.  Their reason was because I wasn't using the card very much, and so didn't think I wanted the credit limit (which I do, since occasionally I buy a server, etc.)  But, there isn't anything they can do.

Citibank Personal (a completely different company) said they would be happy to issue me a second credit card that I can use for my business, and they'll even let me pick a rewards option (which are harder to come by with business cards).

So, I applied for a second card, but in the meantime, (re)discovered that I already have two other business credit cards that I can start using as my main cards.

Too bad for Citibank Business - They always tell me on the personal side what a great customer I am (I put everything on the personal credit card for the last thirteen years, and their service is great, so I won't be leaving them anytime soon) - but, the computer tells them I can't have more than a $2000 credit limit for the business card.

American Express thought that reasoning was pretty odd, and said the only reason they would lower my credit limit (currently $7000, and can be increased if I wanted to) is if I don't pay the bills, etc.

Citibank has a self-fulfilling prophecy - they said I wasn't using the card as much, and they are correct - no more use from me...

posted by Jon Daley on January 26, 2009, 3:55 PM
Category Reviews
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